Purchase of The Tussman Program includes 90 days of unlimited telephone support to help you get up and running. After that, you can purchase an optional annual support contract entitling you to unlimited phone support, free minor program upgrades, and a fifty percent discount on major upgrades which are released on average every four years. Minor updates are posted frequently. Check our Downloads page to see if the date of the version listed is more recent than the version you have; if so, call customer support and we will give you a code so that you can install the update. (To check the date of the version you are currently using, click on Help, About the Tussman Program).
Tussman Program User Manual – If you are a current Tussman Program user, you can access our comprehensive built-in User Manual by clicking Help from the program’s main menu. Or, from any screen in the program press the F1 function key to bring up the help topic related to that screen. If the Help function does not work on your computer, then click Help, Install Help File on Local Drive.
Or, you can also click here to view the complete User Manual in PDF format.
If you have a question or problem for which you cannot otherwise find an answer, please call customer support at 510 524-2834, email us at support@tussman.com, or complete the Customer Support Request Form below.